1) Cancellation policies WITHOUT “MAESTRI CRISTALLO GUARANTEE”.
Right of cancellation
In order to exercise this right, the customer must send Cristallo Atp Ski and Snowboard Instructors a communication to that effect, within 24 hours of the beginning of the lessons purchased. This communication must be sent by e-mail to info @ maestriscicristallo.it. Once the above-mentioned communication of withdrawal has been received, Maestri di sci e snowboard Cristallo Atp will issue a voucher for the same amount spent, which can be spent within the current season for the purchased service or for other services.
In case of withdrawal after 24 hours from the beginning of the purchased lessons, the customer will lose the right to receive refunds or value vouchers.
COLLECTIVE COURSES: Collective courses are based on the fact that a group must be formed in order to start. Out of respect for the work of the instructors and the other students enrolled, it is NOT possible to request vouchers once the course has started.
2) Cancellation policies WITH “MAESTRI CRISTALLO GUARANTEE”.
Right of withdrawal
The customer will have the option, at the time of booking, to pay an increased amount of 10% of the total amount to take advantage of the MAESTRI CRISTALLO GUARANTEE. The above-mentioned Guarantee will entitle the customer to withdraw at any time, within 24 hours of the start of the lessons purchased, with a refund of the amount relating to the lessons or courses not taken, net of the 10% surcharge.
The Board of Directors of Cristallo Atp Ski and Snowboard Instructors.